WHAT INFORMATION DO WE COLLECT?
You may be asked to submit personal information about yourself in order to receive or use services on our website. The information may include: name, email address, contact phone number, postal address.
YOUR USE OF THIS WEBSITE
BY USING OUR SITE YOU ACCEPT THESE TERMS
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were published on 12th October 2019.
DO NOT RELY ON INFORMATION ON THIS SITE
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
HOW YOU MAY USE MATERIAL ON OUR SITE
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
WE MAY MAKE CHANGES TO OUR SITE
We may update and change our site from time to time to reflect changes to our services, our users’ needs and our business priorities.
WE MAY SUSPEND OR WITHDRAW OUR SITE
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
HOW DO WE COLLECT INFORMATION FROM YOU?
We ask you for information about you when you use our website, email or call us, for example when you enquire about our services.
HOW WILL YOUR PERSONAL INFORMATION BE USED?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it.
We will use information collected when you make an enquiry on our website:
- to respond to your enquiry.
- to ensure that the service/s you have asked for are correctly delivered and managed.
WHERE DO WE STORE YOUR DATA?
Your data will be stored and processed securely within this website, along with a private internal database.
WHO DO WE SHARE YOUR DATA WITH?
We will not sell, rent or lease your data to third parties.
CONTACT FORMS
Any details submitted via contact form will be stored in a secure, private database. This information will not be passed on to 3rd parties, or used to market further services to you. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
COOKIES POLICY
Your use of this website is subject to your acceptance of our Terms, Conditions and Policies.
We use cookies on our website to enhance your user experience, and to monitor and improve site performance. The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of previous visits to our website, we can enhance subsequent visits by tailoring our content to better match our users’ requirements.
Our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details.
WHAT ARE COOKIES?
A cookie is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity or preferences. This data is usually not personally identifiable.
WHAT SORT OF COOKIES DO WE USE?
- Essential Cookies
Some cookies are essential for the operation of this website; for example, they may allow us to identify registered, logged in users so that they can access the content and services for which we require registration. If you opt to disable such cookies, you will not be able to access such content.
- Security Cookies
We use some cookies to enhance security on the site by preventing other users or websites from impersonating you on our website. The website may not function properly without these cookies.
- Functional Cookies
These cookies are associated with remembering preferences and actions on previous visits, to ensure that when you revisit the site it behaves as you would expect.
- Analytics Cookies
We use other cookies to analyse how visitors use our website. The information gathered through the use of such cookies is anonymous, and provides us with statistical, aggregate data on how visitors use the site. We use this information to improve the website, both to provide better and more useful content, and to improve the performance of the site.
HOW WE USE COOKIES
- To manage traffic to our website.
- To identify authenticated users on our website so as to provide them with appropriate content.
- To protect the website against certain types of attack.
- To remember user preferences from previous visits to our website.
- To collect aggregated, anonymous statistical data on the use of our website; we mainly use Google Analytics cookies for this purpose.
MANAGING COOKIES
Most modern browsers allow you to refuse to use cookies. It may be possible to do so selectively, or for all cookies from this site. For example:
- in Microsoft Edge you can block cookies using the cookie handling override settings available by clicking “Settings”, “Advanced Settings” and then “Cookies”;
- in Firefox you can block all cookies by clicking “Options”, “Privacy & Security”, “History”, and selecting “Use custom settings for history” which will show you options for blocking cookies;
- in Chrome, you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Advanced” and “Content settings” under “Privacy & security”, and then clearing “Allow sites to save and read cookie data” under the “Cookies” heading.
You can also delete cookies already stored by your web browser. For example:
- in Microsoft Edge, you can delete cookies by clicking “Settings”, “Clear browsing data” and then selecting “Cookies and saved website data”, and then clicking “Clear”;
- in Firefox, you can delete cookies by clicking “Options”, “Privacy & Security” and then “Remove Individual Cookies”, and then clicking the link to “clear your recent history” or to “remove individual cookies” selectively;
- in Chrome, you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Advanced” and “Clear browsing data” under “Privacy & security”, and then selecting “Cookies and other site data” before clicking “Clear Data”.
Please be aware that if you block essential or security cookies, you will not be able to use the full range of services offered on this site.
CONTACT
If you have any questions about our Privacy or Cookie Policy, please contact us by email at: contact@ccnetrol.co.uk.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.